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Frequently Asked Questions

Below you’ll find answers to the questions we get asked the most about The Salt Box, to give you a little more information about our events and cookery courses.

 

You can also view our full Terms and Conditions or Privacy Policy, if they are of interest.

 

If you have a question that you can’t find the answer to, just drop us a line.

 

How do I book a seat at a cookery workshop or dining experience?

Tickets to all of our events and cookery courses are available to buy online only. We accept all major debit and credit cards. Unfortunately, we are not able to accept cheques or payments over the phone.

Do you run events all year round?

Yes, we run our events all year round – come rain or shine.

Do you accommodate dietary requirements or food allergies?

As our meals are served sharing-style, our dinners are best suited for flexible, adventurous eaters. Due to the nature of a shared meal and in order to uphold high-quality standards, we are only able to accommodate limited dietary requests.

 

For most events, these include vegetarian/pescatarian diets and coeliac/dairy allergies, so long as we have advance warning. Our event booking form includes a section where you can advise us of your dietary requirements. If you have any further requirements, these must be provided no later than 7 days prior to the event.

 

If we are hosting an event specifically themed around a certain ingredient, for example wild game, due to the theme of the event alternatives will not be available – please check the Further Information section on the event listing for details.

I have dietary limitations for religion reasons, can you accommodate me?

If you have other dietary limitations for religious reasons, please get in touch with us at info@wearethesaltbox.co.uk prior to booking your tickets.

Is it OK if I take photos during the event?

Absolutely. We understand that you may want to capture the moment and it’s a sincere form of flattery to us! You are also welcome to tag us on Facebook, Twitter or Instagram (@thesaltboxuk).

How long is a dining event or cookery course?

Our events vary in duration, please be sure to check the event page for details. All our Events at our woodland site are restricted by a strict Site curfew of 10:30pm. We request that Guests leave the Site quietly in consideration of people living in and around the vicinity.  Any failure to do so may result in you being refused entry to future Events.

When will I receive directions and other important information about the event?

We send out final information to our confirmed guests 3-4 days prior to the event. These will include directions to the event and what to bring.  After making a reservation, please make sure to allow emails from info@wearethesaltbox.co.uk in your spam settings, so as not to miss further communication from us.

What if I’m running late, or won’t be able to arrive for the start time?

Please try not to be late. We wouldn’t want that to spoil your experience of the event so please leave plenty of time for travel. For events hosted in our woodland glen, we have an 8 minute walk to reach our location – therefore it’s best if everyone arrives on time.

 

In the event that you are late, we will make every effort to greet you as soon as possible and show you up to the woods, where you will be able to pick up where we presently are in the service.

How many people join your events?

We limit our cookery courses to 10-12 people. We limit our dining events to 24-32 people.

 

There are a number of reasons for this. Firstly, we like to keep things intimate and give you an opportunity to meet and engage with a small and diverse group who all share a common passion for food and the great outdoors. Secondly, we have limited space, facilities and staff and a smaller group allows us to focus on the quality of our dishes and the service and hospitality you deserve.

What should I wear? Is there a dress code?

We are a casual dining experience, there is no dress code. Please come dressed comfortably in whatever you feel best in. No judgment from us, we promise! Many of our events take place in the woods, therefore we always advise on wearing suitable footwear.

 

At most events – high heels are probably not a good idea! Whilst we always hope for pleasant conditions we recommend that you also bring a warm and waterproof layer.

Do you take walk-ins?

No, all guests must have pre-booked tickets to an event or course. We won’t be able to cater for any walk-ins on the day.

What if someone in my party has mobility restrictions?

We have done our best to make our venue at Priory Farm accessible to wheelchair users, but please note that we are based at a rural location. Access to the Site and the terrain within it is step-free and (within the constraints of any natural woodland area) wheelchair-friendly, but this is dependent on the weather and other factors outside our control.

 

Please contact us on info@wearethesaltbox.co.uk prior to booking tickets to an event if any of your party have any mobility restrictions

What happens if it is due to rain, and the event is outdoors?

99% of the time, our events take place come rain or shine. We always aim to provide an outdoor dining experience for our guests. In our woodland glen, we have a Woodland Shelter which provides us with a covered dining and kitchen area for our events.

In truly severe weather conditions, there may be extreme circumstances in which we would have no choice but to either move the event indoors, or cancel/postpone the meal. Our customer’s safety is of utmost importance to us, so if extreme/dangerous weather is due (with weather warnings issued by the Met Office), we reserve the right to make an informed decision. Please always keep an eye on the forecast and dress appropriately.

What happens if an event is cancelled?

In the event of The Salt Box cancelling an event,  guests will first be offered the opportunity to reallocate their ticket to a future event. If this is not convenient/possible then you will be offered a full refund. Please note this does not include any costs incurred through personal or public transport.

What’s the concept around your sharing tables?

For us, food is for sharing and is at the heart of any memorable event. At all of our events, you’ll be seated with fellow diners on sharing tables. Don’t worry, we’ll make sure you’re with all your pals, and you might even leave with some new ones!

 

To encourage conviviality, a number of the dishes are designed for sharing and will be put in the centre of your tables. Our tables seat eight per table, and all our sharing dishes are generally shared between four guests, unless otherwise advised.

I can’t bear to leave my dog at home, can I bring him/her with me?

We permit well-behaved dogs to a small number of Events and you are required to check with us in advance if you wish to bring a dog. Dogs must be kept on leads at all times, and owners must dispose of their dog’s waste in a safe and responsible manner.

Is parking available?

Parking is available at all of our events. At some venues, you will be required to park your vehicle a short walk away from the venue. Please note it is not always possible to leave your car at our venues overnight, if you are planning on drinking and picking it up in the morning. It’s always best to double check with us in advance, if you do wish to park your vehicle overnight.

Do you offer gift vouchers?

Yes, we do offer gift vouchers, which are available to purchase online. If you’d like a specific financial value, please get in contact with us at info@wearethesaltbox.co.uk. Our gift vouchers are redeemable against any cookery course or dining event listed on our website, with the exception of events at The Vine King. All of our gift vouchers are valid for 365 days from the date of payment.

Are children allowed to attend your dining events?

Our evening dining events aren’t suitable for young children, mainly down to the length and style of our events. Think of it as a good excuse for a bit of me-time in the company of other adults. We host dining events suitable for families beneath the trees throughout the year, including our monthly Breakfast in the Woods. You can find all of our family events listed here.

Do you serve alcohol?

Many of our dining events are BYOB (bring your own beverage).  At most of our Supper Clubs, we serve an alcoholic welcome cocktail as you arrive, and then you’re welcome to bring whatever drinks you’d like after that.  Please double check the event page for details on whether the event is BYOB or not. We always provide wine glasses and water glasses, and water will be provided for the table at all events. For events in the woods, we are really sorry but we don’t have any wine or beer available to purchase, in the event you forget!

Will I be able to see a copy of the menu before I arrive at an event?

We publish many of our menus within our event listings. For each Event, please read the description of the proposed menu at the time of booking. We reserve the right to amend the menu, where we encounter, among other things, failure by our suppliers. In such case, we will make a substitution keeping with the theme and value of the Event. We aim to notify you prior to any Event of substantial substitutions, but this may not always be possible.

I’ve bought tickets to an event, but unfortunately I can no longer make it.

Our cancellation policy is 14 days for our events and cookery courses.

 

You are able to transfer your ticket to someone else (who may only use it for that particular event). Just email us at least 12 hours before with the new guest’s information or tell the guest using your reservation to give your name at arrival. If the new guest has any dietary requirements, these must be provided 72 hours in advance.

I have a fantastic idea for a location for one of your pop-up events.

We’re always on the look-out for new venues to set up our sharing tables. Get in touch with us at info@wearethesaltbox.co.uk, we’d love to hear from you.

What is the minimum age to attend your family workshops?

We host a range of youth and family workshop throughout the year, please check the event information for minimum/maximum age ranges. For the majority of our cookery and bushcraft events, the minimum age is 6 years.

Do you let young children use knives in your cookery courses?

When we develop our cookery workshops for our young clients we strive to provide a balance between food education, cookery skills and messy fun. There are inevitable risks involved in letting young children prepare and cook food, but we believe that children are capable, and with the watchful support of their parents and carers, they can achieve marvellous things.

 

We ask parents and carers to read and sign a standard liability limitation note at the start of each Family Workshop, to focus the mind of the adults on their responsibilities. We do not attempt to extinguish all risks. You know your child best, and we ask you to be responsible for them and their actions during their visit.

I’d like to join an event, but it’s all sold out. Do you have a waiting list?

If one of our events is sold out, our online ticketing system does have a waiting list option. Just pop your name in the Waiting List section on the event listing, and if any tickets do become available, we’ll be sure to get in touch.

Does The Salt Box host private events?

Yes, we host private and corporate events either in our barn, woodland glen or at a location of your choice! Please email beckie@wearethesaltbox.co.uk to start planning your bespoke The Salt Box event.

Any other details I should know?

The Assumption of Risk of damage or injury is your responsibility at our events. We will encounter a variety of terrain and climatic conditions; a description of conditions, and any preparatory recommendations will be detailed in the reminder email you will receive prior to the event. Please contact us with any further questions.

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